3 Reasons Why You Need to Check Out the NEWLY Announced Sugar MACS

Vijay Damojipurapu —  September 19, 2016 — 2 Comments

Want to customize the SugarCRM Mobile app? Want to improve your mobile user on-boarding experience?  Looking to manage your SugarCRM Mobile app using Mobile Device Management (MDM)?

We are excited to announce Sugar Mobile Application Configurator Service (MACS). With Sugar MACS, Sugar customers can now create and distribute custom-branded versions of the SugarCRM Mobile app.

Additionally, SugarCRM mobile now also supports integration and deployment through industry standard MDM solutions.

Customize

Sugar MACS is very dynamic and is designed for easy customization. We are happy to say  there is no coding required..

You can add your company name and logo,  and select the color you want to be displayed in the background of the login, splash, and loading screens. With few simple clicks, you can generate a new executable that supports your desired look and feel.

Here is a visual example of what you can do with Sugar MACS:

The image on the right shows the customized version which as you can see is a lot different from the standard version on the left. 

Improve User Experience

Enterprise organizations can now provide a better on-boarding experience for their SugarCRM Mobile users.

Previously, users had to enter server URL, email address, password and possibly, other configurations as part of a one-time setup. These manual configurations are a barrier the adoption and success of your SugarCRM mobile app initiatives.

In the case of larger organizations, this may result in users calling IT support during first time login. If you document configuration info, it needs to be updated as you roll out new updates. Both of which you can avoid with Sugar MACS now

Instead, you can now preset the configurations and automatically set remotely using MDM. This simplifies the setup process for end users, and alleviates the help desk and documentation overhead.

In a recent webinar, SugarCRM did a quick poll asking end users how beneficial it will be to have configuration info like Sugar Instance URL preset on their SugarCRM Mobile app.  More than 70% of the respondents replied as useful or very useful.

Mitigate BYOD Risks

Although bring your own device (BYOD) programs have clear merits, they can also be fraught with security risks and device management issues.

Enterprise customers now have a better, more secure way to distribute and manage SugarCRM mobile app with MDM support. By using “app wrapping”, you now have the flexibility to manage who gets the SugarCRM Mobile app and when.

You can deploy your customized SugarCRM Mobile app in one of three ways

  • Using your preferred MDM solution
  • Publicly via the App Store or Google Play
  • Privately on your internal app store

 

Curious to know more about Sugar MACS?

Learn in under 90 seconds!

 

You can also check out this and other SugarCRM videos on SugarCRM’s YouTube Channel.

For more details on Sugar MACS, check out the documentation on SugarCRM Support Portal.

 

2 responses to 3 Reasons Why You Need to Check Out the NEWLY Announced Sugar MACS

  1. 

    Hi,
    Really impressive! Congratulations on successful implementation. Thnx!!

Trackbacks and Pingbacks:

  1. Struggling with Mobile CRM User Adoption? « SugarCRM Corporate Blog - January 23, 2017

    […] fall, we announced the availability of Sugar MACS which allows companies to customize the look and feel of our mobile app with a simple UI – a CRM […]

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